TETSO COLLEGE

PRIVACY POLICY

Morung Tech Privacy Policy

At Morung Tech, we prioritize data privacy. We are committed to protecting information shared by educational institutions and ensuring that only authorized users can access it. This Privacy Policy outlines how we collect, use, and safeguard your data.

By using the website or application, registering through any mode, or accessing our services, you agree to this policy and are legally bound by it. By using Morung Tech in any electronic form or device, you agree to the terms below with full and voluntary consent.

1. Information we collect

User-provided information

When you register or use the platform, we collect:

  • Personal details: name, age, email address, phone number, and password.
  • Transactional data: details of payments such as amount, recipient, and purpose.
  • Content and preferences: information you provide through platform interactions, such as discussion posts, help requests, survey responses, profile preferences, etc.

This is collectively referred to as "personal information." We use it to provide services, send updates, or contact you. You may withdraw consent by emailing connect@morungtech.com, which may limit access to certain features.

Automatically collected information

With your permission, we collect:

  • Device details: device type, device ID, IP address, and OS version.
  • Usage data: browser type, internet service data, and usage patterns.

This data helps improve user experience and platform functionality.

2. Use of your information

We use your personal information to:

  • Analyse user behaviour and learning patterns.
  • Conduct research and demographic analysis.
  • Communicate via email, SMS, or calls about services, updates, or product launches.
  • Personalize content and improve platform features.

To stop communications, email connect@morungtech.com.

3. Disclosure of information

We may share your information:

  • To comply with legal obligations or governmental requests under the Digital Personal Data Protection Act, 2023, and other applicable laws.
  • To enforce our terms of use or investigate potential violations.
  • To protect rights, ensure safety, prevent fraud, or resolve security issues.
  • With trusted third-party service providers (e.g., analytics tools, payment processors) bound by strict confidentiality agreements.

We do not sell your personal data to third parties under any circumstances.

4. Data retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Upon account deletion or consent withdrawal, we will delete your data within 30 days, except where legally required to retain it.

5. Data storage and backup

We store your personal information on secure servers located in India, in compliance with the DPDP Act, 2023. We use encrypted cloud-based systems and maintain regular backups to ensure data availability and integrity. Backups are stored securely and retained for no longer than necessary, in line with our data retention policy. Access to stored data and backups is restricted to authorized personnel only.

6. Access and correction

You can access and update your information through your account settings.
We recommend resetting your password every six (6) months for security. We may reset your password with prior approval as per standard web practices.

7. Cookies

We use first-party and third-party cookies to:

  • Identify your browser uniquely.
  • Track preferences and login activity.
  • Improve content offerings.

You can manage cookie preferences through platform settings or your browser, though disabling cookies may impact functionality.

8. Security

We protect your data using physical, electronic, and procedural safeguards. Access is restricted to authorized personnel only.
Despite robust measures, no system is entirely immune to breaches. We conduct regular security audits and vulnerability assessments to strengthen our defenses.

9. Log information

Our servers record:

  • IP address, browser type, and language.
  • Date and time of requests.
  • Cookie data.

This helps audit and improve service reliability.

10. Payment processing

We use a third-party payment processor and do not retain, share, store, or use your payment data (e.g., credit card or bank details).

11. Policy updates

We may update this policy periodically. Significant changes will be communicated via email or platform notifications. Continued use signifies acceptance of changes.

12. Compliance

We process your data in accordance with the DPDP Act, 2023, and other applicable Indian laws. For users outside India, data is handled as per Indian laws, with efforts to comply with local regulations where applicable. All processing activities occur within India.

13. Grievances

For concerns about this policy or the platform, contact our grievance officer at connect@morungtech.com or visit https://morungtech.com/.
We aim to respond within 15 days as per applicable laws.